At AllGoodsStation.com, we aim to ensure your satisfaction with every purchase. Our Refund and Return Policy is designed to provide you with information on how to return items, request refunds, and outline the conditions under which returns are accepted.
- Returns and Exchanges
We accept returns or exchanges within 30 days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Items that are damaged, altered, or not in their original packaging may not be eligible for return or refund.
- Return Process
If you wish to return an item, please contact our customer service team at info@allgoodsstation.com to initiate the return process. Provide your order number, the reason for the return, and any relevant details. Our team will guide you through the return procedure and provide you with instructions on how to return the item.
- Refunds
Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within a reasonable timeframe. Please note that shipping costs are non-refundable, and the customer is responsible for return shipping expenses unless the return is due to an error on our part.
- Damaged or Defective Items
In the event that you receive a damaged or defective item, please contact us immediately upon receipt. Provide details and, if possible, attach photos of the damaged or faulty product. We will work swiftly to resolve the issue by offering a replacement, exchange, or refund.
- Non-Returnable Items
Certain items are non-returnable, including but not limited to perishable goods, personalized items, and items marked as final sale or clearance.
- Return Shipping Address
Once your return request is approved, we will provide you with the appropriate return shipping address. Please ensure that the item is securely packaged to prevent damage during transit.
- Contact Us
If you have any questions or concerns regarding our Refund and Return Policy, please reach out to our customer service team at info@allgoodsstation.com. We are committed to providing assistance and resolving any issues to ensure a positive shopping experience.
This Refund and Return Policy is effective as of [Insert Date]. AllGoodsStation.com reserves the right to update or modify this policy at any time without prior notice. Please review this page periodically for any changes.
Thank you for choosing AllGoodsStation.com. Your satisfaction is our priority, and we strive to make the return and refund process as smooth as possible.